Privacy Policy

1. Personal Information We Collect

We may collect the following categories of personal information:

• Contact information: First and last name, mailing address, email address, and telephone number.
• Other identifying information: IP address, social-media usernames, authentication information, and similar identifiers.
• Financial information: Payment-card or bank information when payments are processed.
• Demographic information: Age, employment information, and other voluntarily supplied information.
• General geolocation information.
• Internet or electronic activity: Browsing, search, click, and navigation activity involving the Site.
• Participation and transaction information: Membership inquiries, applications, registrations, payments, events, referrals, and other activities involving Westfield Rocks.
• Audio and visual information: Photographs and videos submitted to us or taken at authorized events.
• Inferences: Conclusions drawn from collected information concerning preferences, characteristics, behavior, or interests.

Do not submit Social Security numbers, birth dates, driver’s-license numbers, payment-card information, or other sensitive screening information through the general membership application unless a secure form specifically requests it.

2. How We Use Personal Information

We may use personal information for the following purposes:

• Memberships, events, and transactions: To review applications, administer dues and payments, manage registrations, respond to requests, and communicate about membership, events, referrals, or other interactions.
• Analytics: To analyze traffic, preferences, trends, usage, and Site performance.
• Marketing and promotions: To provide information about Westfield Rocks, events, community activities, and other communications when permitted.
• Site operation and improvement: To operate the Site, send notices, respond to questions, diagnose problems, and improve our services.
• Member profiles and submitted content: To publish authorized member profiles, testimonials, event photographs, business information, or other submitted content.
• Security and fraud prevention: To protect the Site, Westfield Rocks, our members, applicants, and others.
• Legal and related purposes: To satisfy legal obligations, work with professional advisers, or use information for another purpose with your consent.

3. Sources of Personal Information

Directly from you

We may collect information when you complete an application or form, register for an event, request communications, submit content, make a payment, or otherwise interact with us.

Our service providers

Providers working on our behalf may collect information used for website hosting, form processing, contact management, analytics, communications, payments, security, or background screening.

Other third parties

We may collect information from third-party sources, including information you make publicly available or information provided when you authorize a third-party connection.

Automatically or passively

We may collect internet or electronic activity through cookies, pixels, logs, and similar technologies.

4. Parties With Whom We Share Personal Information

Service providers

We may provide information to businesses performing services on our behalf, including website hosting, form management, data storage, communications, analytics, payments, background screening, security, marketing, or professional services.

Affiliates

We may share information with organizations under common control when they act as service providers or when disclosure is legally required.

Advertising and analytics partners

When applicable, information may be shared with advertising networks, social-media platforms, analytics providers, and measurement partners for advertising, analytics, attribution, and reporting.

Organizational transactions

Information may be transferred as part of a merger, acquisition, reorganization, asset transfer, or similar organizational transaction.

Legal compliance

We may disclose information to respond to legal process, protect rights or safety, prevent unlawful conduct, enforce agreements, or comply with applicable law.

Mobile opt-in data

We do not sell or share mobile opt-in data with third parties for their own marketing or commercial purposes.

5. Privacy Notice for Mobile Messaging

We use information supplied when enrolling in a mobile-messaging program only to provide program messages and respond when necessary.

We may disclose information when necessary to comply with law, avoid liability, or protect our rights or property. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.

6. Cookies

We may use cookies and similar technologies to recognize browsers or devices, analyze use of the Site, improve services, remember preferences, support security, and perform activities described in this policy.

Most browsers accept cookies automatically. You can adjust browser settings to reject cookies or receive a notice when cookies are sent. Some features may not function properly when cookies are disabled.

If Google Analytics is enabled, you can learn about its opt-out browser add-on at Google Analytics Opt-out .

7. Session Replay Technology

If enabled, session-replay technology may record interactions with the Site, including mouse movements, clicks, page visits, scrolling, taps, navigation, and device characteristics.

Session replay may be used for quality control, customer service, usability, fraud prevention, and security. Information may be processed and stored by the service provider operating that technology.

8. Chatbot Technology

If a chatbot or virtual assistant is enabled, we may collect information submitted during the conversation and create a transcript of the interaction.

Chatbot transcripts may be used for customer service, quality control, fraud prevention, and security and may be stored by the provider operating the service.

9. Advertising and Online Tracking

We may promote Westfield Rocks, its events, or participating member businesses. When advertising or analytics tools are enabled, third-party companies may collect browser, device, clickstream, content-viewing, and interaction information.

Technologies may include server logs, cookies, web beacons, tags, pixels, mobile advertising identifiers, and similar tools. Partners may use information for analytics, attribution, reporting, or interest-based advertising as permitted by law and their policies.

Available advertising choices may be found through Network Advertising Initiative and YourAdChoices .

10. Managing Communication Preferences

You may opt out of marketing emails by using the unsubscribe link provided in those messages. You may opt out of marketing text messages by replying STOP.

Even after a marketing opt-out, we may continue to provide nonmarketing communications concerning applications, payments, meetings, membership, transactions, security, or other operational matters.

11. Use Care When Sharing Information

Information shared in a public area of the Site or Services may be viewed and used by others. Information shared with third parties may also be forwarded or made public.

We cannot control a third party’s use of information you choose to share publicly or directly with that third party. Use care when disclosing information.

12. Security

We maintain physical, electronic, and procedural safeguards designed to protect information transmitted to us. Access may be provided to authorized people within our organization and service providers when reasonably necessary.

No internet transmission, network, or security measure can provide absolute protection. Although we work to protect information, we cannot guarantee its security.

13. Links to Other Websites

The Site may contain links to third-party websites. A link does not mean we endorse or are affiliated with the third party.

We do not control and are not responsible for third-party websites or privacy practices. Review the applicable third-party privacy policy before providing information.

14. Children’s Privacy

The Site and Services are intended for users age 18 or older. We do not knowingly collect personal information from children under 13.

If we learn that we inadvertently collected personal information from a child under 13, we will take reasonable steps to delete it.

15. Processing in the United States

Personal information and communications may be processed and stored on servers located outside your state, province, or country, including in the United States.

If you are outside the United States, privacy protections in the United States may differ from those in your location. Information may also be subject to lawful access by courts, regulators, or government authorities.

16. State Privacy Disclosures

Depending on where you live and whether an applicable privacy law covers Westfield Rocks, you may have rights concerning access, correction, deletion, portability, appeal, or certain uses and disclosures of personal information.

We do not sell personal information for monetary consideration. We do not disclose mobile opt-in data to third parties for their own direct-marketing purposes.

To submit a request, contact us using the information below. We may need to verify your identity before fulfilling a request and may deny or limit requests when permitted by law.

17. Notice to Canadian Residents

Canadian residents may request access to personal information held about them and request correction of information believed to be inaccurate, subject to applicable legal limitations.

You may also withdraw consent to certain processing. Withdrawal does not affect processing that occurred before withdrawal. If processing is necessary to provide membership benefits, events, or services, withdrawal may prevent us from continuing those services.

18. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The updated policy will be posted on the Site with a revised date.

Changes take effect on the revised date displayed at the top of the policy. Please review this page periodically for updates.

19. Contact Us